Refund policy
Return Policy
Damaged or defective items: Contact us within 7 days of delivery with photos of the damage. A replacement will be provided at no additional cost.
Photo Required
The damaged canvas
The packaging
The shipping label
Change-of-mind returns: Due to the custom nature of limited-edition artwork, returns and exchanges are not accepted.
Damaged or Defective Artwork
Every canvas is carefully produced and inspected before shipment. If your artwork arrives damaged or defective, please contact us within 7 days of delivery and include photographs of the artwork and packaging. A replacement will be arranged at no additional cost.
Returns & Exchanges
Because each piece is produced specifically for your order and limited-edition quantities are carefully managed, returns and exchanges for change of mind, sizing preferences, or décor compatibility are not accepted.
To start a return, you can contact us at brennab_red@outlook.com. Please note that returns will need to be sent to the following address: 205 Mandarin Ln, Fruitland Park, FL 34731
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at brennab_red@outlook.com.